Privacy Policy
How we protect and handle your personal information
Introduction
xalimorendiq ("we", "our", or "us") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our platform for finding business ideas and financial guidance. We operate under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all users of our website (xalimorendiq.com) and associated services. By using our platform, you agree to the collection and use of information as described in this policy.
Information We Collect
Personal Information
- Contact details including name, email address, phone number, and postal address
- Account information such as username, password, and profile preferences
- Financial interests and business goals to personalise your experience
- Communication records including support tickets and feedback
- Payment information when processing transactions (stored securely with third-party processors)
Technical Information
We automatically collect technical data about your device and browsing patterns, including IP addresses, browser type and version, operating system, referring URLs, pages viewed, and time spent on our platform. This information helps us understand how our services are used and improve user experience.
Cookie Usage: Our website uses cookies and similar tracking technologies to enhance functionality, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences.
How We Use Your Information
We process your personal data for several legitimate purposes, always ensuring we have a lawful basis for doing so:
Purpose | Legal Basis | Data Retention |
---|---|---|
Account management and service provision | Contract performance | Duration of account plus 3 years |
Personalised business recommendations | Legitimate interests | 2 years from last activity |
Customer support and communications | Contract performance | 5 years from last contact |
Marketing communications (with consent) | Consent | Until consent withdrawn |
Legal compliance and fraud prevention | Legal obligation | 7 years as required by law |
We never sell your personal information to third parties. Any data sharing occurs only as outlined in this policy and always with appropriate safeguards in place.
Data Sharing and Third Parties
We may share your information with carefully selected third parties under specific circumstances:
Service Providers
We work with trusted service providers who help us deliver our services, including cloud hosting providers, payment processors, email service providers, and analytics platforms. These providers are contractually bound to protect your data and can only use it for the specific services they provide to us.
Business Partners
With your explicit consent, we may share relevant information with business partners who can provide additional services that align with your interests. You always have the right to opt out of such sharing.
International Transfers: Some of our service providers are located outside the UK and European Economic Area. When we transfer your data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the UK Information Commissioner's Office.
Your Rights and Choices
Under UK data protection law, you have several important rights regarding your personal information:
- Right of Access: Request a copy of the personal data we hold about you, including details about how we process it
- Right of Rectification: Ask us to correct any inaccurate or incomplete personal information
- Right of Erasure: Request deletion of your personal data when it's no longer necessary for the purposes we collected it
- Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances
- Right of Portability: Receive your personal data in a structured, machine-readable format
- Right to Object: Oppose processing based on legitimate interests or for direct marketing purposes
- Right to Withdraw Consent: Withdraw consent for processing that relies on your consent
How to Exercise Your Rights
To exercise any of these rights, contact us using the details provided below. We'll respond to your request within one month, though this may be extended for complex requests. We may ask you to verify your identity before processing certain requests to ensure the security of your personal information.
Data Security Measures
We implement comprehensive technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and penetration testing of our systems
- Access controls and authentication measures for all staff handling personal data
- Secure backup procedures and disaster recovery plans
- Regular staff training on data protection and security best practices
Data Breach Procedures: In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours and provide guidance on protective measures you can take.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information from our systems.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the last update is shown at the bottom of this policy.
Privacy Contact Information
For any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Data Protection Officer
xalimorendiq
16A Victoria Square, Belfast BT1 4QG, United Kingdom
Email: info@xalimorendiq.com
Phone: +447955373355
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.
Last Updated: January 15, 2025
Effective Date: January 15, 2025